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What they do:
Responsible for representing the organization and making a good first impression. 
Typical tasks:

  • Answer phones and screening calls

  • Greet visitors and provide information about the organization

  • Coordinate mail into and out of the office

  • Assist administrative employees

  • Update appointment calendars, prepare travel vouchers, perform basic bookkeeping, word processing, and filing


  • High school diploma or equivalent

  • Most training is done on the job

  • Knowledge and skill using word processor, spreadsheets, and phone systems.

What they make:
The Bureau of Labor Statistics (BLS) reports that the median hourly wage for receptionists was $13.12 in May 2015.

Where they work:

  • Hospitals

  • nursing homes

  • physicians’ offices

  • outpatient care facilities

The Bureau of Labor Statistics (BLS) predicts a 10% growth rate between 2014 and 2024, which is faster than average for all occupations.



Updated February 2017