Receptionist
What They Do:
Responsible for representing the organization and making a good first impression.
Typical tasks:
Answer phones and screening calls
Greet visitors and provide information about the organization
Coordinate mail into and out of the office
Assist administrative employees
Update appointment calendars, prepare travel vouchers, perform basic bookkeeping, word processing, and filing
Qualifications:
High school diploma or equivalent
Most training is done on the job
Knowledge and skill using word processor, spreadsheets, and phone systems.
What They Make:
According to the Bureau of Labor Statistics, the 2019 median income was $30,090 per year.
Where They Work:
Hospitals
Nursing homes
Physicians’ offices
Outpatient care facilities
Career Outlook:
The Bureau of Labor Statistics predicts a 4% growth rate between 2019 and 2029, which is faster than average for all occupations.
Source:
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Receptionists,
on the Internet at https://www.bls.gov/ooh/office-and-administrative-support/receptionists.htm
Updated February 2021
